qopla

Privacy Policy

This privacy policy describes how Qopla Sverige AB, org.no. 559148-4331, (“Qopla”) processes your personal information. Qopla will in all situations ensure that personal data is processed in a legal and correct manner. Below you will find how we process your personal data. This privacy policy applies only to Qopla’s account holders and customers who use our online services at Qopla.com.

1 WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Qopla is responsible for personal data for your personal data and is responsible for such processing being carried out in accordance with applicable data protection regulations.

2 WHAT PERSONS DO WE PROCESS PERSONAL DATA ON?

We process personal data on the following categories of persons:
• Online customers, ie the individual who visits and uses Qopla’s online services and makes purchases on the Qopla website.
• Account holder, ie the individual who holds an account on Qopla.com and uses Qopla’s online services and makes purchases on Qopla’s website.

3 WHAT PERSONAL DATA ARE WE PROCESSING FOR YOU?

3.1 For you who are an online customer for Qopla.
We may process the following personal information about you as an Online Customer:
• Name,
• Contact information, such as address, e-mail address and telephone number, port code
• IP numbers and information about your use of Qopla’s website,
• Information about your orders as well
• Payment information and payment history

3.2 For you as an account holder.
We may process the following personal information about you as an account holder:
• Name,
• Contact information, such as address, e-mail address and telephone number, port code
• IP numbers and information about your use of Qopla’s website Qopla.com,
• Information about your account holdings and account ID,
• Information about your orders and order history as well
• Payment information and payment history.

4 WHY AND ACCORDING TO WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?

4.1 To be able to enter into and manage agreements with you as an online customer or account holder, Qopla collects and processes personal data belonging to you. The legal basis for our processing of your personal information is that it is necessary to fulfill our agreement with you or to take action before such an agreement is concluded. If you do not provide the above-mentioned personal information, we will not be able to offer our services, place an order or otherwise fulfill our obligations to you.

4.2 Qopla also collects and processes personal data belonging to you as an online customer or account holder in order to quality assure our operations, to contact you and offer and market our services to you. We may also send you relevant marketing offers in the form of newsletters, promotional offers via social media, e-mail and sms. The legal basis is that treatment is necessary for our legitimate interest in being able to develop our business and meet your needs, market products and services that we believe you may be interested in. Our interest in processing your personal data for this purpose takes precedence over your potential interest in protecting your personal privacy in light of the potential benefits that marketing brings to you. However, you have the right at any time to object to the processing of personal data for direct marketing purposes.

4.3 Some personal data may also be processed because Qopla has a legal obligation to comply, such as personal data as a result of Qopla’s accounting obligation or other obligations imposed on us by law.

5 HOW LONG DO WE SAVE YOUR PERSONAL DATA?

5.1 Qopla never stores data longer than necessary for the purposes of the processing. We therefore carry out regular thinning among stored personal data and remove the data that is no longer needed.

5.2 Qopla saves information about you as an online customer or account holder for a maximum of 12 months after you last placed an order or otherwise interacted with Qopla. For example, your account with Qopla will be deleted after this time period. However, Qopla may need to store personal data after this time period, among other things to administer any guarantees, claims deadlines, to comply with legal requirements and to handle legal claims that may be directed at Qopla.

6 WHO HAS ACCESS TO YOUR DATA?

6.1 Qopla provides information to Group companies and partners such as payment providers for handling your payment, as well as the bids and restaurants that deliver your orders. Qopla may also need to disclose information to the relevant third party if we have a legal obligation to do such as to detect, prevent or alert fraud.

7 WHERE DO WE STORE YOUR PERSONAL DATA?

Qopla may process your personal data both inside and outside the EU / EEA. Qopla will take the necessary steps to ensure that the transfer is legal and data will continue to be protected by the receiving parties outside the EU / EEA.

8 COOKIES

8.1 When you visit Qopla.com we use cookies. You can find more information about how we treat cookies in our cookie policy.

8.2 Please note that if you choose not to accept cookies, you will not be able to log in or place any orders on our website.

9 PROFILING

9.1 If you are an account holder, Qopla may process your personal information through profiling such as analysis of how you use our website, about the services and offers you have been interested in, information about your purchases and information about your account holdings to provide you with offers that we believe are suitable for you. . You can at any time object to the processing of personal data through profiling. However, this does not apply if such treatment is necessary for the conclusion or execution of an agreement with you or if such treatment is permitted by applicable law.

10 WHAT HAVE YOU REGISTERED FOR RIGHTS?

10.1 Right to access. You have the right to contact Qopla as a personal data controller and request access to the personal data that we process, as well as request information about, among other things, the purposes of the processing and who received the personal data. Qopla will, as personal data controller, provide you with a free copy of the personal data processed. For any extra copies, Qopla may charge an administration fee.

10.2 Right to rectification and restriction. You have the right to have your personal data corrected without undue delay or, subject to certain conditions, limited. If you believe that Qopla processes personal information about you that is incorrect or incomplete, you may need to have it corrected or supplemented.

10.3 Right to delete. You also have the right to have your information deleted, among other things, if they are no longer necessary for the purpose or if their processing is based on consent and this has been revoked. However, there may be legal requirements or contractual relationships that prevent us from deleting your personal information.

10.4 Right to object. As a registered person, you have the right at any time to object to the processing of your personal data if the legal basis for the processing is a balance of interests. You who are registered also have the right at any time to object to the processing of your personal data if these are processed for direct marketing.

10.5 Right to data portability. As a registered person, you have the right to obtain the personal data that you have provided to Qopla as personal data manager and you have the right to transfer this data to another personal data manager (data portability). However, this applies provided that it is technically feasible and that processing has been necessary for the performance of agreements.

10.6 Right to file a complaint. If you are dissatisfied with how we processed your personal data, please contact us, see our contact details in section 12. You also have the right to file a complaint on our personal data processing to: Data Inspection / Integrity Protection Authority (the authority will change its name to the Integrity Protection Authority in the year 2018 ) Box 8114 104 20 Stockholm datainspektionen@datainspektionen.com

11 CHANGES TO THE POLICY

Qopla reserves the right to change and update this policy. In the event of material changes to the policy or whether existing information is to be treated in a different way than stated in the policy, Qopla will inform this in an appropriate manner.

12 CONTACT Qopla

12.1 If you have any questions or other requests regarding personal data, please contact Qopla’s contact person regarding personal data management:

Contact details
Qopla
Email address: info@qopla.com